1. General
- These terms govern the use of the website toneer.io (the βServiceβ) β a platform connecting musicians, bands, teachers, venues, rehearsal rooms, recording studios and producers.
- The Service is run by Tomasz Ε»uchowski, Tymiankowa 7C.m8 (the βOperatorβ). Contact: admin@toneer.io. This address is also the point of contact for users and authorities under the EU Digital Services Act (DSA).
- These are the terms required by the Polish Act on Providing Services by Electronic Means of 18 July 2002. How we process personal data is described in the Privacy policy.
- Using the Service is free. The Operator does not handle payments between users.
2. Definitions
- User β anyone using the Service, including visitors without an account.
- Account β a User’s personal account after registration and approval by the Operator.
- Profile β the musician page linked to an Account.
- Page β a band, venue, rehearsal room, recording studio, producer or event page run by a User.
- Content β any information, text, photos, recordings and messages posted by Users.
- Booking β a request for a time slot at a rehearsal room, studio or venue sent through the Service, and its confirmation by the owner.
3. Services
- The Operator provides electronically: Accounts and Profiles, publishing Pages and events, search and following, messaging between Users, Booking requests, email notifications and β with separate consent β a newsletter.
- You need a device with Internet access, an up-to-date browser with JavaScript and cookies enabled, and a working email address.
- The Operator aims to keep the Service available but may limit it temporarily for maintenance, failures or events beyond its control.
4. Account
- Anyone aged at least 16 may create an Account using true information, including an email address and date of birth. Signing up with Google or Facebook is possible where offered.
- Every new Account is reviewed by the Operator. Until approval, the Profile and Pages are not public and messaging and Bookings are disabled. The Operator may refuse an Account that appears fake or breaches these terms.
- The agreement starts when the Account is created and runs for an indefinite period. You may end it at any time by deleting your Account in My account; this deletes your Profile, Pages, recordings, photos, messages and Bookings.
- You are responsible for keeping your password secret and for activity on your Account. Accounts are personal and may not be shared or transferred.
- You decide which Profile information is visible to everyone, to logged-in members only, or only to you.
5. Band, venue and event pages
- Only a User authorised to act for a band, place or project may create its Page. Venue, rehearsal room and studio Pages become public after the Operator approves them.
- The Page owner is responsible for the accuracy of its information, including address, prices, opening hours, equipment and event dates.
- Adding another User as a band member requires them to accept the invitation.
6. Bookings and dealings between Users
- The Service lets Users send Booking requests and owners confirm or decline them. Any agreement to rent a room, record, perform or teach is made only between the Users involved; the Operator is not a party to it.
- Terms, prices, payments, cancellations and any claims related to Bookings are agreed and settled directly between Users.
- The Operator does not verify Users’ skills, qualifications or reliability and is not responsible for performance of agreements between them.
7. User Content
- Post only Content you have the rights to (including copyright and the image rights of people shown in photos and recordings).
- By posting Content you grant the Operator a free, non-exclusive, worldwide licence to store, display and share it within the Service and in materials promoting the Service (e.g. sharing an event on social media) for as long as the Content remains on the Service. The licence ends when the Content is deleted, except for backups until they are overwritten.
- Illegal Content is prohibited, in particular Content that infringes others’ rights, incites hatred or violence, is abusive, pornographic, misleading, spam or unsolicited advertising, and impersonating other people, bands or places.
- Harvesting other Users’ data for purposes unrelated to the Service, scraping, and attempts to disrupt the Service or bypass its security are prohibited.
8. Reporting content and moderation
- Anyone can report Content they believe is illegal or breaches these terms by emailing admin@toneer.io. Please include the Content’s URL, why it is illegal, your name and email address (not required for reports of child sexual abuse material), and a statement that the report is accurate.
- The Operator handles reports without undue delay, diligently and objectively, and tells the reporter what was decided.
- For breaches of law or these terms the Operator may hide or remove Content, restrict Account features (e.g. messaging), suspend the Account or β for serious or repeated breaches β delete it. The Operator informs the User by email with the reasons, unless the law forbids it.
- You may appeal a decision within 6 months by writing to the address above. Where possible, the appeal is reviewed by someone other than the person who made the decision.
- Users can also block other Users in messages.
9. Liability
- The Operator hosts Content provided by Users and is not liable for it unless it knows the Content is illegal and fails to remove access to it promptly after learning so.
- The Operator is not liable for damage resulting from use of the Service contrary to these terms or caused by other Users. These limits do not apply to intentional damage or where limiting liability towards a consumer is not allowed.
10. Complaints
- Complaints about how the Service works can be sent to admin@toneer.io, describing the problem and giving your Account email.
- The Operator answers within 14 days, to the address the complaint came from.
11. Changes and final provisions
- The Operator may change these terms for valid reasons (changes in law, Service features or security). Account holders will be notified by email at least 14 days before changes take effect. If you do not accept them, you may delete your Account.
- Polish law applies. This does not deprive consumers of the protection of mandatory laws of their country of habitual residence.
- Disputes with consumers are settled by the courts competent under general rules. Consumers may also use out-of-court options, e.g. help from a municipal or district consumer ombudsman in Poland.
- These terms are available free of charge at this address in a form that can be downloaded and printed. The Polish version is binding; the English version is for information.
